Shipping policy

Mağaza adın Vespera olarak güncellenmiş Shipping Policy (Kargo Politikası) metni aşağıdadır.

Parantez içindeki e-posta, teslimat süreleri ve link gibi alanları kendi süreçlerine göre düzenleyebilirsin:

Shipping Policy

Thank you for visiting and shopping at Vespera. The following terms and conditions constitute our Shipping Policy.

1. Processing Time

All orders are processed within [1–3] business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a follow-up notification once your order has shipped.

Please note: Order processing times may be extended during high-volume periods, major sales, or holidays.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipping Option Estimated Delivery Time Cost
Standard Shipping 7–14 business days Free / $X.XX
Express Shipping 3–5 business days $X.XX

Delivery delays can occasionally occur due to customs clearance processes or unforeseen carrier delays.

3. International Shipping

We offer international shipping to most destinations worldwide.

Customs, Duties, and Taxes:

Vespera is not responsible for any customs fees, duties, or taxes applied to your order. All fees imposed during or after shipping are the sole responsibility of the customer (including tariffs, VAT, and local clearance fees).

4. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number(s). Tracking details typically become active within 24–48 hours.

You can track your order status using the link provided in your confirmation email or via our [Order Tracking Page Link].

5. Address Errors & Undeliverable Packages

Please double-check your shipping address prior to completing checkout. Vespera cannot be held responsible for packages delivered to incorrect or incomplete addresses supplied by the buyer.

If a package is returned to us due to an incorrect address or failed delivery attempt, the buyer will be responsible for re-shipping costs.

6. Lost, Stolen, or Damaged Packages

Vespera is not liable for products damaged, lost, or stolen during transit once handed over to the courier service. If your order arrives damaged:

  • Save all packaging materials and damaged goods before filing a claim.

  • Take clear photographs of the outer packaging and damaged contents.

  • Contact the carrier directly or reach out to our customer support team immediately.

7. Contact Us

If you have any questions or require assistance regarding our Shipping Policy, please contact us: